CraftBrief is one app for your whole operation — inspections, estimates, dispatch, scheduling, time tracking, invoicing, and payroll. Your techs get a phone app that just works. Your office gets the full picture. Your clients get answers without calling you.
Free trial for new companies · No add-on charges until you turn a module on
Every finding can become a quote. Every accepted quote becomes a dispatched job. Every completed job becomes an invoice — with the original inspection still linked, all the way through.
Walk the property with InspeQtion. Photos, severity, and a recommended fix per finding — with a client-ready report at the end.
Turn a finding into a quote in one tap. Clients approve online with a typed signature — no account, no app, no phone tag.
An accepted quote converts straight into a scheduled job. Your tech taps "I'm on my way," and the client sees it live.
Bill from the quoted lines or the hours actually worked, then push to QuickBooks Online or Square. Margin per job, visible.
Every job carries the client, the site, the scope, the priority, and the schedule. Techs start it, photograph it, and complete it from the field — the office watches status change in real time.
Build a quote from your pricebook or from an inspection finding, send a link, and get a decision. The client sees your logo and your colors — and approves by typing their name.
Recurring schedules, rotation patterns, an open-jobs board techs can claim from, and callout coverage — with the guardrails a real operation needs.
Clients see progress without calling, leave reviews without being chased, and come back without you remembering to ask — service reminders bring recurring work home: annual services, quarterly walks, seasonal maintenance.
Invoices come from real data — the quoted lines or the hours actually clocked on site — and push to the tools your books already live in. Payroll computes gross pay the hard, correct way.
Track every license and certification with expiry alerts — EPA 608, OSHA 10/30, journeyman and contractor licenses, insurance and bonds. Lone techs on remote sites get a panic button and welfare check-ins.
Most CRMs die because nobody updates them. In CraftBrief, the record writes itself — every quote sent, approval signed, job dispatched, and job completed lands on the client's timeline automatically. Your team just adds the human parts.
Work your book of business through real stages — Lead → Prospect → Customer — with a full history under every name. Log a call, a meeting, or a site visit in seconds; the system logs the rest for you.
Every client account holds all the people, properties, and paperwork behind it — so whoever answers the phone knows exactly who they're talking to and what was agreed.
Invited clients get their own login: request service, see invoices and published job reports, message your office, and watch coverage on a map of their sites.
Threaded conversations between your office and each client's contacts — with unread badges so nothing sits. No more "check whose phone the text is on."
A client's service request lands in your queue with a push alert, moves through New → Reviewed → Scheduled, and carries internal notes clients never see.
InspeQtion turns a property walk into a client-ready report — with your logo on the cover, an automatic A–F condition grade, and findings that convert straight into estimates and jobs.
One platform, worded your way — jobs, sites, crews, and clients.
Every building, every vendor visit, every recurring obligation — tracked.
Quote it, dispatch it, invoice it — without re-typing anything.
In-house teams and contract crews across many sites, one schedule.
Your deliverable is the report — make it the best-looking one they get.
Route recurring visits and prove the work happened.
Document the damage, win the approval, do the work.
Scheduling, time & attendance, team management, job reports, payroll computation, and the client portal are part of the core subscription. Add-on modules switch on per company — there's no charge until one is enabled.
The heart of the field-service edition — dispatch, track, complete, invoice.
Pricebook quotes with online client approval.
Inspection reports with photos, grades, and AI drafting. Also sold standalone.
Location history and live tracking. Geofenced clock-in stays free.
Photo evidence storage, priced by storage — never per file.
Ask questions, get setup help, draft findings. Always advisory — humans confirm.
Branded invoices with QuickBooks Online & Square sync.
Push computed hours to your payroll provider; staff see stubs in-app.
Trucks, vans, and mileage logs with odometer photos.
A composite reliability score per tech — tunable to what you value.
SSO, audit logs, retention controls, and multi-unit administration.
Time off, team chat, announcements, training, forms, daily reports, analytics…
No. Job tracking and quote approval work through secure links — a client opens the link, sees your branding, watches the job move from Scheduled to In progress to Completed, and can approve a quote by typing their name. Invited clients can also get a full portal login with invoices, reports, service requests, and messaging.
Yes. CraftBrief is built mobile-first and installs to the home screen on iPhone and Android like a native app. Techs clock in with location verification, run their jobs, capture photos, file reports with voice dictation, and get push alerts when a job needs coverage.
Yes — invoices push to QuickBooks Online with one click, including itemized lines mapped to your QBO items, and payment status syncs back. Square is supported too. Payments always flow through your own merchant account, never through us.
Yes. InspeQtion is sold standalone for inspection-focused businesses, and as a module inside CraftBrief. Start with reports alone; if you later want findings to become estimates, dispatched jobs, and invoices, the full pipeline is one upgrade away — no data migration, it's the same platform.
It drafts, you decide. The AI can write up an inspection finding from a photo, answer questions about your own schedule and policies, and help configure the system — but every suggestion lands in a form a human reviews and confirms. Pay, overtime, and scheduling math are computed by deterministic rules, never by AI.
Every company's data is isolated with database-level row security — enforced by the database itself, not just the app. Photos and documents live in private storage and are only ever served through short-lived signed links. Client-facing pages are sanitized server-side: no pricing, internal notes, or personal details ever reach a tracking link.
A core subscription covers scheduling, time & attendance, team management, reports, and payroll computation. Add-on modules — Jobs & Dispatch, Estimates, InspeQtion, Invoicing, and the rest — switch on per company, and nothing is charged until a module is enabled. New companies start on a free trial. Email us for a quote sized to your team.
Tell us what you do and how big your crew is — we'll set up a walkthrough with your kind of work in it, and get your trial started.